rbjee's commitment to responsible gaming
Set your limits for fun — rbjee believes gaming should be a source of entertainment, not a burden. Our tools and guidelines are here to help you play safely.
Our responsible gaming policy
rbjee is a trusted name in Bangladesh's gaming community. We place the highest importance on entertainment and, at the same time, give equal priority to the mental and financial wellbeing of our users. Responsible gaming is not just a policy — it is part of the core principles of our platform.
Online gaming can be an enjoyable experience, but it becomes a problem when someone loses sight of their limits. At rbjee, through responsible gaming, you can set deposit limits for yourself, take self-exclusion and contact the support team at any time. Our 24/7 live chat support is always by your side in Bengali.
Remember — gaming is a form of entertainment, not a source of income. Every game can end in a win or a loss, so only wager money you can afford to lose. Only those aged 21 or above may participate on our platform.
Important: rbjee is for those aged 21 or above only. Minors are not permitted to open an account. Keep your account password secure and do not share it with others.
Our protection tools
Set a Deposit Limit
You can set the maximum amount you deposit each day, each week or each month yourself. Once a limit is set it takes effect immediately, and a 24-hour cooling-off period applies if you want to increase it.
Self-Exclusion
You can close your account for a set period — 7 days, 30 days, 6 months or permanently. During this time you will not be able to play any games or make deposits. Let our support team know via live chat or email.
Time-Out Break
If you feel tired or stressed, take a short time-out — step away from gaming for 24 hours, 48 hours or 7 days. Once the break period ends, your account is reactivated automatically.
Loss Limit Setting
Once you have lost a set amount of money, gaming will stop automatically — you decide this limit yourself. This is the most effective way to keep financial losses in check.
Reality Check Reminder
You will be reminded at set intervals of how long you have been playing. These reminders keep you aware of time and help you stay in control of your gaming session.
24/7 Support in Bengali
If you run into a gaming problem, contact us at any time via live chat or email. Our trained support team is always ready to help in Bengali — day or night.
Warning signs
There are some common signs of a gaming problem. If any of the following apply to you or someone close to you, seek help quickly.
Feeling a repeated urge to play in order to win back lost money.
Hiding your gaming habits from family or friends, or lying about them.
Taking money from essential expenses such as food, rent or bills to spend on gaming.
Feeling restless, irritable or anxious when you are unable to play.
Spending long periods gaming while neglecting work, family or social responsibilities.
Repeatedly trying to stop gaming but failing.
Continuing to game by borrowing money or selling assets.
Having trouble sleeping or concentrating when away from gaming.
If you notice any of the above signs in yourself, please contact us via live chat or email us at [email protected]. Our team will help you with complete confidentiality.
10 tips for healthy gaming
Set a budget: Before each session, decide how much money you will spend and do not go beyond that limit.
Set a time limit: Decide in advance how long you will play and stop when that time is up.
Treat it as entertainment: Never think of gaming as a source of income or a solution to financial problems.
Losing is normal: Every game carries a chance of winning or losing — if you lose, you should not play more out of anger or frustration.
Do not play under pressure: Avoid gaming when you are under mental stress, feeling depressed or under the influence of substances.
Take regular breaks: Take at least a 15-minute break every hour — get up, walk around and drink some water.
Tell your family: Let someone close in your family know about your gaming habits; this creates accountability.
Do not borrow: Taking loans from bKash, Nagad or any other source to fund gaming is never a good idea.
Keep other hobbies: Maintain habits outside gaming such as sports, reading or spending time with family.
Do not be afraid to ask for help: If you find it hard to control your gaming, seek help from our support team or a professional counsellor.
Age verification and minor protection
rbjee is a platform for those aged 21 or above only. We strictly prevent minors from participating. Age is verified at account registration and additional proof may be requested in suspicious cases.
If there are children or teenagers in your home, please take the following steps:
Always keep your rbjee account password private.
Do not leave your device unattended in front of children.
Enable parental controls or kids mode on your device.
Turn off auto-login and saved passwords in your browser.
Age Limit
nMinimum age: 21 years
National identity card verification required
Suspicious accounts closed immediately
Funds belonging to minors are fully refundable
Assess yourself
Answer the following questions honestly. If three or more answers are "yes", please speak with our support team.
Do you spend more time or money on gaming than you planned?
Do you bet more to try to win back money you have lost?
Have your family or friends expressed concern about your gaming?
Do you feel that gaming has harmed your work, studies or relationships?
Do you feel restless or irritable when you try to stop gaming?
Do you game in the hope of solving financial problems?
This is not a medical diagnosis. If more than three answers are "yes", contact our support: [email protected]
Play safe, enjoy yourself
Gaming at rbjee is always for entertainment. Set your limits, play responsibly and seek help when you need it.