Privacy and Data Protection

rbjee's Privacy Policy

This policy clearly states how your personal information is collected, stored, and kept secure on the rbjee platform.

Last Updated: January 2026

Introduction and Applicability


Section 1

This Privacy Policy ("Policy") defines the rights and responsibilities regarding personal information of users ("you" or "user") of the rbjee platform and related services ("services"). rbjee ("we", "our") is committed to providing a safe and transparent environment for the online gaming community in Bangladesh.

By registering on our website rbjee.cam or by using any of our services, you are considered to have accepted the terms of this Policy. We recommend that you read this Policy carefully and contact our support team if you have any questions.

This Policy applies only to the rbjee platform. Third-party websites or services are governed by their own privacy policies, for which rbjee is not responsible.

Brief Summary

  • We collect only necessary information
  • Information is not sold to third parties
  • Information is secured with SSL encryption
  • You can delete your account at any time
  • Support in Bengali is available at all times

What Information We Collect


Section 2

Personal Identity Information

We collect the following information for account registration and identity verification:

  • Full name
  • Date of birth (for age confirmation)
  • Email address
  • Mobile number
  • National ID number (where required)

Financial Information

We collect the following information for transaction processing:

  • bKash, Nagad, Rocket or Upay account number
  • Transaction amount and date
  • Deposit and withdrawal history
  • Account balance information

All financial information is secured through SSL encryption.

Gaming Activity Information

We collect the following to improve platform quality and ensure responsible gaming:

  • Gaming history and patterns
  • Bet amounts and outcomes
  • Bonus and promotion usage information
  • Session duration

Technical Information

We collect the following to maintain a secure environment and monitor service quality:

  • IP address
  • Browser and device type
  • Operating system information
  • Cookie and session data
  • Login time and date

Purpose of Data Use


Section 3

We use your information only for the following legitimate purposes. Under no circumstances is information used for irrelevant or unauthorised activities.

Account Management and Verification: Your information is used to complete the registration process, verify identity, and ensure account security.
Financial Transaction Processing: Information is used to correctly process deposit and withdrawal requests through bKash, Nagad, Rocket and Upay.
Customer Support: To efficiently resolve your complaints, questions and support requests, and to provide 24/7 support in Bengali.
Ensuring Responsible Gaming: Gaming activity information is analysed to identify unusual gaming behaviour and to provide assistance to users when needed.
Fraud Prevention and Security: Technical information is reviewed to prevent fraud, money laundering and other illegal activities.
Service Improvement: User experience is analysed to improve the platform's games, interface and features.
Legal Compliance: To comply with applicable laws and regulations and to respond to legitimate requests from legal authorities.
Relevant Communications: To deliver bonus updates, promotions and important service notifications to you. You can opt out of these communications at any time.

Information Sharing and Disclosure


Section 4

rbjee does not sell or rent your personal information to third parties. However, limited information may be shared in certain specific circumstances.

Service Provider Partners

Only necessary information is shared with trusted technology partners who assist in running our operations. These partners are obligated to maintain the same privacy standards.

Payment Processors

Information required to complete transactions through bKash, Nagad, Rocket and Upay is shared with the relevant payment gateways. This is used solely for direct transaction processing.

Legal Authorities

In the case of valid orders, court directives or legitimate requests from government authorities, required information may be provided in accordance with the law. In such cases we always provide only the minimum necessary information.

What We Do Not Do

  • Information is not sold or leased
  • Information is not shared with advertisers
  • Information is not given to unauthorised third parties
  • Information is not used in research without anonymisation

Cookies and Tracking Technologies


Section 5

rbjee uses cookies and similar technologies to operate the platform effectively. Cookies are small data files stored on your device that help us improve our service quality.

Types of Cookies

  • Essential Cookies: Required to maintain login sessions and ensure security.
  • Functionality Cookies: Used to remember your preferences and settings.
  • Analytics Cookies: Help improve services by analysing platform usage patterns.
  • Security Cookies: Used to detect unusual activity and fraudulent login attempts.

Cookie Controls

You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

Detailed guidance on managing cookies in major browsers is available on the respective browser's help page.

Data Security Measures


Section 6

rbjee gives the highest priority to the security of your personal and financial information. We use industry-standard security technologies.

SSL Encryption

All data transfers are secured through SSL/TLS encryption.

Firewall Protection

Advanced firewall and network security systems prevent unauthorised access.

Round-the-Clock Monitoring

The system is monitored at all times to detect unusual activity.

Access Control

Only authorised staff can access specific user information.

Important: 100% security on the internet cannot be guaranteed. While we maintain the highest industry standards, we advise you to keep your password private and avoid logging in from unknown devices.

User Rights


Section 7

You have the following rights over your own information on the rbjee platform. Contact our support team to exercise these rights.

Right to Access Information

You have the right to view all personal information stored in your account and to receive a copy. Information will be provided within 30 days of the request.

Right to Correct Information

You have the right to request correction of incorrect or incomplete information. Corrections can be made through account settings or via the support team.

Right to Delete Information

In certain circumstances you can request deletion of your personal information. However, information required to fulfil legal obligations may be retained for a specified period.

Right to Object to Processing

You have the right to object to marketing communications and non-essential data processing. We will give proper consideration to your objection.

Data Retention Period


Section 8

We retain information only for as long as necessary. The retention period depends on the type and purpose of the information.

Active Account Information: Retained for as long as the account remains active.
Financial Transaction Records: Retained for the period required by legal obligations.
Information After Account Closure: Some information may be retained for a limited period after account closure for legal reasons.
Cookies and Technical Data: Automatically deleted after the specified period expires.

Data Disposal

When the retention period ends or information is no longer needed, we delete or anonymise it using secure methods. Digital information is securely destroyed and no recoverable remnants are kept.

Protection of Minors


Section 9

rbjee strictly restricts its services to those aged 21 and above. We do not intentionally collect any information from minors.

Through age verification at registration, we ensure that only adults can use the platform. If we learn that a minor's information has been collected inadvertently, we will delete it immediately and close the relevant account.

If you believe a minor is using our platform, please notify us at [email protected].

21+

This platform is for users aged 21 and above only. No account will be approved without age verification.

Policy Changes & Updates


Section 10

We may update this privacy policy from time to time. In the event of changes, we will notify you through the following methods:

Email Notification: A notice of significant changes will be sent to your registered email.
Website Notice: An alert about the changes will be shown when you access the platform.
Update Date: The date of the most recent update will always be displayed at the top of this page.

If you continue using the platform after changes have been made, you will be considered to have accepted the updated policy. You are advised to visit this page regularly to review the latest policy.

Our Commitment

  • Writing policies in clear and transparent language
  • Providing sufficient notice before changes
  • Publishing the full policy in Bengali
  • Round-the-clock support in response to questions

Contact Us


Section 11

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our team is always ready to assist you in Bengali.

Contact via Email

Send any privacy-related requests or complaints to our email. We will respond as soon as possible.

[email protected]

Contact via Live Chat

Use our 24/7 Bengali live chat for immediate support. Our expert team is ready to answer any questions you have regarding your privacy.

Service Hours: Round the clock (BST)

To exercise your privacy rights — such as requesting to view, correct, or delete your information — please contact our support team directly. We will respond to your request within the designated timeframe.